Ann Rothman, recently arrived Executive Vice President of Global Sales at Quantum Technology needs to address the difficulties connected with Quantium's usage of Siebel Sales, a business power mechanization (SFA) programming arrangement. Deals agents were deserting the framework, deals administrators were grumbling that business pipeline information in the framework was not precise, and the framework did not give off an impression of being expanding win rate or shortening the business cycle of course. Rothman expected to choose how to determine the issues, which implied either altering the framework or relinquishing the task by and large.
1. Problem Statement
4. Recommendation and Conclusion